1. Introduction

The Jamaica Olympic Association (JOA) (website: https://www.joa.org.jm) values your privacy and is committed to protecting your personal information. As the National Olympic Committee for Jamaica, JOA is responsible for the development, promotion, and representation of the Olympic Movement in Jamaica.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register for our services, submit forms, or otherwise interact with us. By using our website and services, you consent to the practices described in this policy.

2. Data Collected

Data Storage Location

JOA operates its website and related systems using secure hosting providers. Our web servers may be hosted in secure data centres that comply with internationally recognized data protection and security standards.

We take reasonable steps to ensure that your data is securely stored and handled in accordance with applicable Jamaican data protection laws and relevant international standards.


Registration Data

If you register on our website (for example, for federation access, athlete profiles, member portals, events, or newsletters), we may collect:

  • Your name

  • Email address

  • Username

  • Contact information

  • Any additional information voluntarily added to your profile

You may review, update, or request deletion of your personal information at any time (except where certain information must be retained for administrative or legal purposes). Website administrators may access this information solely for official purposes.


Athlete, Federation & Event Data

In the course of fulfilling our mandate, JOA may collect and process data related to:

  • Athletes

  • Coaches and team officials

  • Member federations

  • Volunteers

  • Event participants

  • Sponsors and partners

This may include identification details, contact information, accreditation data, competition records, and other information necessary for participation in Olympic and multi-sport events, athlete development programs, and official communications.

Such data is used strictly for operational, administrative, and sporting purposes.


Support & Contact Data

If you contact us through:

  • Contact forms

  • Email

  • Membership portals

  • Sponsorship request systems

  • Event registration forms

We collect only the information you voluntarily provide. This information is used exclusively to respond to your inquiry, process your request, or provide support. It is not sold or used for unrelated marketing purposes.


Comments

When visitors leave comments on the website, we collect:

  • The data shown in the comments form

  • IP address

  • Browser user agent string

This information is used primarily for spam detection and website security.


Analytics

JOA may use website analytics tools (such as Google Analytics or similar services) to collect anonymized data about site usage. This information helps us improve website performance and user experience. No personally identifiable information is collected through analytics unless explicitly provided by you.

Users may opt out of analytics tracking via their browser settings or relevant opt-out tools.


3. Embedded Content

Pages on our site may include embedded content such as:

  • YouTube videos

  • Facebook feeds

  • Instagram posts

  • Twitter/X feeds

Embedded content from other websites behaves as if you visited the third-party website directly. These sites may collect data, use cookies, and monitor your interaction with the embedded content according to their own privacy policies.

JOA does not control third-party privacy practices. We encourage you to review their privacy policies when interacting with such content.


4. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies are small text files stored on your device that help:

  • Maintain session information

  • Store user preferences

  • Improve website functionality

  • Support analytics and security

You may disable cookies through your browser settings; however, doing so may affect website functionality.

Necessary Cookies

These may include:

  • Session cookies (e.g., PHPSESSID)

  • Authentication cookies for logged-in users

  • Security cookies used by content delivery networks or firewalls

  • WordPress-related cookies for user authentication and interface customization

These cookies are essential for the operation and security of the website.


5. Who Has Access to Your Data

If you are not a registered user, we do not retain personal information beyond basic technical data (such as analytics or security logs).

If you are a registered user (athlete, federation member, administrator, etc.), your information may be accessed by:

  • Authorized JOA system administrators

  • Authorized JOA staff

  • Approved technical support personnel

Access is limited strictly to what is necessary to perform official duties.


6. Third-Party Access to Your Data

JOA does not sell or rent your personal information.

We may share limited data with trusted third-party service providers strictly for operational purposes, such as:

  • Website hosting providers

  • Email service providers

  • Accreditation and registration systems

  • Analytics providers

  • Event management platforms

These providers are required to handle your data securely and in accordance with applicable privacy laws.


7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal or regulatory obligations

  • Maintain accurate sporting, accreditation, and administrative records

You may request deletion of your personal data, subject to legal or operational retention requirements.


8. Security Measures

JOA implements appropriate technical and organizational security measures, including:

  • SSL/HTTPS encryption

  • Secure hosting environments

  • Access control restrictions

  • Firewall and security monitoring systems

In the event of a data breach, we will take immediate steps to contain and investigate the issue and notify affected individuals where required by law.


9. Your Data Rights

Subject to applicable data protection laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Request a copy of your stored personal data

Requests may be submitted to JOA via our official contact details on the website.

Please note that certain information may need to be retained for legal, administrative, sporting, or compliance purposes.


10. Third-Party Websites

Our website may contain links to third-party websites, including sponsors, partners, international sporting bodies, or media platforms.

JOA is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before submitting personal information.


11. Release of Data for Legal Purposes

JOA may disclose personal information if required to do so:

  • By law

  • By court order or subpoena

  • By governmental or regulatory authorities

  • In connection with investigations related to fraud, misconduct, or safeguarding

Any such disclosure will be made in good faith and in compliance with applicable laws and regulations.


12. Updates to This Policy

JOA reserves the right to update this Privacy Policy as necessary to reflect changes in legal requirements, operational needs, or website functionality. Updates will be posted on this page with the revised effective date.

3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:
Facebook
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
Twitter
We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:
  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeRex permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeRex to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. Third Party Websites
ThemeRex may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeRex, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeRex bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to ThemeRex, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.